Refund policy
Returns & Exchanges Policy
Thank you for your purchase from Joga Life! We hope you love your order. If for any reason you're not completely satisfied, we're here to help.
Return Period
United States: 30 days
Europe & Rest of the World: 14 days
The return period begins on the day your package is delivered.
Return Conditions
To be eligible for a return, all items must:
-
Be unworn and unused
-
Have all original tags attached
-
Be returned in their original condition
Exchanges
If you would like to exchange an item, please contact our support team at joga.life@outlook.com and we'll be happy to assist you.
Cancellations
Orders may be cancelled or modified within 24 hours of being placed.
Damaged or Defective Items
If your order arrives damaged, faulty, or defective, please contact us at joga.life@outlook.com. We will arrange either a replacement or a full refund where appropriate.
Return Shipping Costs
Customers are responsible for the cost of return shipping unless the item is defective or incorrect.
Return Address
Please do not return any items without contacting us first.
Returns should be sent to:
Joga Life
13 Freeland Pk, Wareham Rd
Lytchett Matravers
Poole
BH16 6FH
United Kingdom
Contact Us
If you have any questions regarding returns, exchanges, or your order, please contact us at:
Our support team aims to respond to all enquiries within 24 hours.